FedEx Smartpost is the standard shipping method that we use when shipping orders out. It generally takes 7 to 10 days for this delivery service that starts with FedEx and is delivered by your local postal service.
We also offer FedEx Express Saver. Each customer has the opportunity to choose this method of shipping but it is not our standard method and you will have to specify if you want this service. It is not the free shipping method. This method generally takes 3 to 5 days for FedEx to deliver this package.
Four Seasons Direct.com Return Policy
Four Seasons wants you to be completely satisfied with your purchase. When your package arrives, please examine and report any damages immediately. If you are not completely satisfied, please return the item for an exchange or refund. Items must be in their original unused, unwashed condition with the manufacturer tag still intact. Shipping and handling charges are always non-refundable.
What is your return policy?
If the item is returned within:
A Four Seasons Gift Card will be issued for the lowest promotion price with or without a receipt.
after 89 days:
Four Seasons does have the right to deny a return if we feel it necessary.
Procedure for Return: